Bridging the implementation gaps in the knowledge management system for enhancing corporate performance

被引:44
作者
Lin, CH [1 ]
Tseng, SE
机构
[1] Natl Cheng Kung Univ, Coll Management, Dept Ind & Informat Management, Tainan 701, Taiwan
[2] Hsing Kuo Univ Management, Dept Informat Management, Tainan, Taiwan
关键词
knowledge gap; knowledge management gaps; corporate performance;
D O I
10.1016/j.eswa.2005.01.015
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
This study explores the gaps of knowledge management (KM) activities for the enterprise to build a framework that would analyze the corporate knowledge needs, and identifies any inhibitors to success of the implementation activities of the KM system. Based on the literature review, expert interviews and questionnaire, we categorize the five management gaps in implementation of KM activities and illustrate the links between KM activities and corporate performance. The results also reveal that corporate performance is significantly influenced by these management gaps. (c) 2005 Elsevier Ltd. All rights reserved.
引用
收藏
页码:163 / 173
页数:11
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