A Balancing Act: Work-Life Balance and Multiple Stakeholder Outcomes in Hospitals

被引:24
作者
Avgar, Ariel C. [1 ]
Givan, Rebecca Kolins [3 ]
Liu, Mingwei [2 ]
机构
[1] Univ Illinois, Urbana, IL USA
[2] Rutgers State Univ, Piscataway, NJ 08855 USA
[3] Cornell Univ, ILR Sch, Ithaca, NY 14853 USA
关键词
FAMILY-CONFLICT; PATIENT MORTALITY; ORGANIZATIONAL COMMITMENT; NURSE BURNOUT; CARE; SATISFACTION; PREDICTORS; TURNOVER; LINK; ENVIRONMENTS;
D O I
10.1111/j.1467-8543.2010.00839.x
中图分类号
F24 [劳动经济];
学科分类号
020106 ; 020207 ; 1202 ; 120202 ;
摘要
This article examines the direct and indirect effects of worklife balance (WLB) practices on multiple stakeholder outcomes in hospitals. The authors examine the direct and indirect effects of WLB practices in 173 hospitals in the United Kingdom on organizational, patient care and employee outcomes. The article proposes a model in which the effects of WLB practices on patient care outcomes and financial performance are mediated by employee turnover intentions. The authors provide strong support for the potential vested in WLB practices in the healthcare setting. Results indicate that greater use of WLB practices enhances outcomes for hospitals, their employees and the patients they care for.
引用
收藏
页码:717 / 741
页数:25
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