The measurement of flow and social flow at work: a 30-year systematic review of the literature

Purpose The purpose of this paper is to review three decades of the literature on flow measurement and propose issues to advance research on the measurement of social flow at work. Design/methodology/approach In a systematic literature review, the authors analyzed 143 articles published in the first three decades (1983-2013) of scholarly publications on flow measurement, of which 84 articles used scales to measure flow and 16 articles used scales to measure flow at work. Findings The main findings are: flow is frequently measured in association with other constructs or by means of proxies; flow measurement is highly dependent on a study's purposes and context; flow is mostly studied at the level of the individual and, when studied beyond the individual, the measurement of flow in groups is simplified as an aggregation of individual-level measures; and social flow at work is an underresearched construct that nevertheless impacts organizations in important ways, thus deserving a specific research agenda. Originality/value This study provides a rich account on how flow measurement has been addressed in the scholarly literature, and it calls attention to research opportunities on social flow at work.