共 50 条
- [41] The Relationship between Customer Equity and Customer Loyalty-A Case of Banking Industry 2014 INTERNATIONAL CONFERENCE ON BUSINESS, ECONOMICS AND MANAGEMENT (BEM 2014), VOL 2, 2014, 2 : 196 - 201
- [43] QUALITY AND VALUE - THE KEYS TO ACHIEVE CUSTOMER RETENTION AND LOYALTY IN THE SERVICE SECTOR INTEGRATIVE RELATIONS BETWEEN THE EUROPEAN UNION INSTITUTIONS AND THE MEMBER STATES, VOL 2, 2008, : 164 - 168
- [44] The Impact of Loyalty Program on Customer Retention: Empirical Evidence from Bangladesh JOURNAL OF ASIAN FINANCE ECONOMICS AND BUSINESS, 2022, 9 (06): : 195 - 206
- [45] Implications of loyalty program membership and service experiences for customer retention and value Journal of the Academy of Marketing Science, 2000, 28 : 95 - 108
- [47] Marketing culture and customer retention in the tourism industry SERVICE INDUSTRIES JOURNAL, 2000, 20 (02): : 95 - 113
- [50] Exploring service quality, customer satisfaction, and customer loyalty in Vietnam?s telecommunications industry INTERNATIONAL JOURNAL OF ADVANCED AND APPLIED SCIENCES, 2021, 8 (01): : 1 - 10