Fate of ammonia and implications for distribution system water quality at four ion exchange softening plants with elevated source water ammonia

Hard water and elevated ammonia are problems for many United States groundwater drinking water utilities, and some utilities, particularly those in the Midwest, face both challenges. Ion (cation) exchange (IX) is a common treatment technique for hardness reduction (i.e., softening) and may be used to remove ammonia as well, but these constituents may compete in IX and impact overall treatment performance. Few data have been reported on the impact on ammonia concentrations when using IX for softening in full-scale systems. This study investigated four full-scale groundwater treatment plants in Illinois that practice IX for softening (raw water hardness > 220 mg/L as CaCO3) and have elevated groundwater ammonia concentrations (> 2 mg N/L). Sampling throughout the year revealed consistent finished water hardness levels but variable ammonia concentrations. Ammonia removal varied and depended on how much water had been treated since the last regeneration. High ammonia removal (sometimes > 90%) occurred in the first half of the IX service cycle, while effluent ammonia concentrations increased compared to the influent (sometimes > 200%) towards the end of the IX cycle (total length 50,000-92,000 gallons [190-350 m3]). Ammonia removal efficiency varied among the plants, but the overall trends were similar. Because variable ammonia concentrations may make it difficult to produce a consistent total chlorine residual, they can negatively impact disinfection and water quality in the distribution system. Ammonia concentrations should be considered when designing softening systems to determine regeneration frequency, develop blending strategies, or include an alternative ammonia treatment process before IX softening to produce a more stable and consistent finished water.