Destination loyalty explained through place attachment, destination familiarity and destination image

被引:103
作者
Stylidis, Dimitrios [1 ]
Woosnam, Kyle M. [2 ]
Ivkov, Milan [3 ]
Kim, Seongseop S. [4 ]
机构
[1] Middlesex Univ, Mkt Branding & Tourism, London NW4 4BT, England
[2] Univ Georgia, Pk Recreat & Tourism Management, Athens, GA 30602 USA
[3] Univ Novi Sad, Dept Geog Tourism & Hotel Management, Fac Sci, Novi Sad, Serbia
[4] Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Kowloon, Hong Kong, Peoples R China
关键词
affective; cognitive; destination image; destination loyalty; familiarity; Greece; place attachment; Serbia; COMMUNITY ATTACHMENT; REVISIT INTENTION; SATISFACTION; TOURISTS; RESIDENTS; MODEL; PERCEPTION; MOTIVATION; EXPERIENCE; INVOLVEMENT;
D O I
10.1002/jtr.2359
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study explores how familiarity and attachment, along with cognitive and affective image explain destination loyalty across visitors with divergent degrees of frequency of visitation (low vs. high). Serbians (n = 401) who have previously visited Greece comprised the sample population for this study and were surveyed using a self-administered questionnaire. Findings reveal that overall familiarity shapes cognitive and affective destination image, while each image component uniquely explains destination loyalty (R-2 = 0.51). Differences also exist in the magnitude of the relationships tested among the two groups. Implications for theory and practice, along with limitations and research directions, are discussed.
引用
收藏
页码:604 / 616
页数:13
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