Acceptance and Usage of ERP Systems: The Role of Institutional Factors in ERP Post-Implementation

被引：0

作者：

Govindaraju, R. ^{[1
]}

Salajar, R. T. ^{[2
]}

Chandra, D. R. ^{[1
]}

Sudirman, I. ^{[1
]}

机构：

[1] Bandung Inst Technol, Dept Ind Engn, Bandung, Indonesia

[2] Indonesian Minist Energy & Mineral Resources, Jakarta, Indonesia

来源：

2015 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM) | 2015年

关键词：

ERP acceptance; usage; institutionalisation; post-implementation support; ORGANIZATIONAL LEARNING CAPABILITY; INFORMATION-TECHNOLOGY; USER ACCEPTANCE; MODEL;

D O I：

暂无

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

One important challenge in ERP implementation is the acceptance and usage of ERP systems by their users. This study aims to identify important antecendents of ERP acceptance and usage among individual users, considering specifically the complex nature of ERP systems. A research model was developed, incorporating two antecedents from DeLone and McLean IS success model, two technological related antecedents and three antecedents related to institutional support in the postimplementation stage. A total of 173 sample was collected through a survey among ERP users working in three large firms in Indonesia. The model was validated and 14 hyphoteses were empirically tested using structural equation modeling (SEM) technique. The results support the proposed model to a large extent, highlighing the importance ERP symbolic adoption for ERP use, managerial commitment and technical support as the antecedents related to institutional support, and perceived fit and perceived dependability as the antecedents related to technology characteristics.

引用

页码：1292 / 1296

页数：5

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