Identification of Business Processes in an Enterprise Management

Management of business processes is a comprehensive approach to implementation of the objectives of an organisation. It concentrates on optimising the ways business processes are run in organisations in order to increase effectiveness of operations within an organisation. The aim of this paper is to identify and analyse an enterprise's orientation on process management and to identify the limitations in the process approach to an enterprise management. To achieve this aim, a questionnaire survey was conducted in 2015 examining enterprises and business processes they perform. It enabled identification of statistical relationships with reference to selected categories of enterprises and verification of the research hypotheses which defined, among other things, level of entrepreneurs' knowledge and orientation on processes occurring in an enterprise management. (C) 2015 The Authors. Published by Elsevier B.V.