Seeding Strategies for Viral Marketing: An Empirical Comparison

被引:386
作者
Hinz, Oliver [1 ]
Skiera, Bernd [2 ]
Barrot, Christian [3 ]
Becker, Jan U. [3 ]
机构
[1] Tech Univ Darmstadt, Darmstadt, Germany
[2] Goethe Univ Frankfurt, Dept Mkt, D-6000 Frankfurt, Germany
[3] Kuhne Logist Univ, Hamburg, Germany
关键词
viral marketing; seeding strategy; word of mouth; social contagion; targeting; SOCIAL CONTAGION; DIFFUSION; NETWORKS; IDENTIFICATION; INFLUENTIALS; INFLUENCERS; INNOVATION; BEHAVIOR; MODEL;
D O I
10.1509/jm.10.0088
中图分类号
F [经济];
学科分类号
02 ;
摘要
Seeding strategies have strong influences on the success of viral marketing campaigns, but previous studies using computer simulations and analytical models have produced conflicting recommendations about the optimal seeding strategy. This study compares four seeding strategies in two complementary small-scale field experiments, as well as in one real-life viral marketing campaign involving more than 200,000 customers of a mobile phone service provider. The empirical results show that the best seeding strategies can be up to eight times more successful than other seeding strategies. Seeding to well-connected people is the most successful approach because these attractive seeding points are more likely to participate in viral marketing campaigns. This finding contradicts a common assumption in other studies. Well-connected people also actively use their greater reach but do not have more influence on their peers than do less well-connected people.
引用
收藏
页码:55 / 71
页数:17
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