Utilizing a Scope and Span of Control Tool to Measure Workload and Determine Supporting Resources for Nurse Managers

被引：20

作者：

Jones, Dawndra ^{[1
]}

McLaughlin, Maribeth ^{[1
,2
]}

Gebbens, Christopher ^{[3
]}

Terhorst, Lauren ^{[4
]}

机构：

[1] Magee Womens Hosp UPMC, Patient Care Serv, Pittsburgh, PA USA

[2] Magee Womens Hosp UPMC, UPMC McKeesport Hosp, Pittsburgh, PA USA

[3] UPMC McKeesport UPMC East, Pittsburgh, PA USA

[4] Univ Pittsburgh, Sch Hlth & Rehabil Sci, Pittsburgh, PA 15260 USA

来源：

JOURNAL OF NURSING ADMINISTRATION | 2015年 / 45卷 / 05期

关键词：

RETENTION;

D O I：

10.1097/NNA.0000000000000193

中图分类号：

R47 [护理学];

学科分类号：

1011 ;

摘要：

The scope and span of control of the nurse manager directly impact turnover, succession planning, and satisfaction. Measuring and benchmarking scope and span of control remain a challenge. An interprofessional team across an integrated health delivery system developed and implemented such a tool, which was used to determine the amount of operational and clerical support for managers. Since implementation, there has been a decrease in turnover and time to fill nurse manager positions.

引用

页码：243 / 249

页数：7

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