Redefining hospitality for the 21st Century: Service, technology and people

被引:1
|
作者
Kandampully, Jay [1 ]
Aksoy, Lerzan [2 ]
机构
[1] Ohio State Univ, Dept Human Sci, Serv Management, Columbus, OH 43210 USA
[2] Fordham Univ, Gabelli Sch Business, Mkt, New York, NY 10023 USA
关键词
D O I
10.1016/j.jbusres.2021.08.043
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:278 / 278
页数:1
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