It seems to fill my head with ideas - A few thoughts on postmodernism, TQM, and BPR

被引:14
作者
De Cock, C [1 ]
机构
[1] Univ London, London WC1E 7HU, England
关键词
D O I
10.1177/105649269872009
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
The main objective of this article is to explode the popular myth that the Total Quality Management (TQM) and Business Process Re-engineering (BPA) constructs have not been properly understood or implemented. Elements of postmodern discourse are used to juggle with the meaning of TQM;BPR, and, at a later stage, with that of postmodernism itself. Problems traditionally identified as hampering TQM/BPR implementation can be thus dissolved. Both the arguments of TQM/BPR advocates and opponents will be shown to be necessarily incomplete. By taking the TQM/BPR constructs less seriously and offering an alternative to the totalizing discourse surrounding them, we may be able to unlock more of their potential.
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页码:144 / 153
页数:10
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