Artificial intelligence and effective governance: A review, critique and research agenda

被引：106

作者：

Sharma, Gagan Deep ^{[1
]}

Yadav, Anshita ^{[1
]}

Chopra, Ritika ^{[1
]}

机构：

[1] Guru Gobind Singh Indraprastha Univ, Univ Sch Management Studies, Dwarka Sect 16-C, New Delhi 110078, India

来源：

SUSTAINABLE FUTURES | 2020年 / 2卷

关键词：

Artificial intelligence; Environmental sustainability; Governance; Policy; -making; Public Administration; ICT; PREDICTION; GOVERNMENT; POLICY; AI; TECHNOLOGIES; CONSUMPTION; MACHINES; VEHICLES; FUTURE; MODEL;

D O I：

10.1016/j.sftr.2019.100004

中图分类号：

X [环境科学、安全科学];

学科分类号：

08 ; 0830 ;

摘要：

The paper provides an overview of how Artificial Intelligence (AI) is applied in different government sectors. Our methodology is based on a systematic review of 74 papers retrieved from Web of Science and Scopus databases. We find that the extant literature is less focused on healthcare, ICT, education, social and cultural services, and fashion sector; while ignoring the practical implementation of AI in these sectors. We present an organizing framework stating different areas related to governance and throws light on research gaps in the extant literature that can be further worked upon for promoting the research in digital governance.

引用

页数：6

共 67 条

[1] Transforming the communication between citizens and government through AI-guided chatbots [J].