Social Resilience Promotion Factors during the COVID-19 Pandemic: Insights from Urmia, Iran

Social resilience is an essential need for societies faced with adverse events such as pandemics. The recent COVID-19 outbreak has affected many communities around the globe. In fact, in addition to unprecedented mortality and infection rates, it has also caused major anxieties and social problems. Iran has been one of the hardest-hit countries and is among those that have experienced multiple waves of the outbreak. In this study, we try to identify major factors that can contribute to urban social resilience during the COVID-19 pandemic in Urmia, a major city located in Northwestern Iran. Data for the study were collected via a field visit and a semi-structured interview survey involving 194 participants. Findings show that several factors related to the following three themes play a significant role in promoting social resilience: (1) participative and supportive governance, (2) resource accessibility, and (3) citizen participation and lawfulness. Results can inform local authorities in Urmia and other contexts to deal with COVID-19 and similar pandemics.