Work environment and atmosphere: The role of organizational support in the creativity performance of tourism and hospitality organizations

被引：124
作者：
Tsai, Chang-Yen [1 ]
Horng, Jeou-Shyan [2 ]
Liu, Chih-Hsing [3 ]
Hu, Da-Chian [2 ]
机构：
[1] MingDao Univ, Dept Hospitality Management, Pitou Township, Changhua County, Taiwan
[2] Shih Chien Univ, Dept Food & Beverage Management, Taipei, Taiwan
[3] Ming Chuan Univ, Dept Leisure & Recreat Adm, Taipei, Taiwan
来源：
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT | 2015年 / 46卷
关键词：
Work environment; Organization support; Creativity; Tourism; Hospitality; HUMAN-RESOURCE ARCHITECTURE; PROCEDURAL JUSTICE CLIMATE; EMPLOYEE CREATIVITY; TRANSFORMATIONAL LEADERSHIP; PSYCHOLOGICAL EMPOWERMENT; EMOTIONAL EXHAUSTION; SERVANT LEADERSHIP; MEDIATING ROLE; CITIZENSHIP; PERCEPTIONS;
D O I：
10.1016/j.ijhm.2015.01.009
中图分类号：
F [经济];
学科分类号：
02 ;
摘要：
In this study, we developed and tested a new model of how organizational support affects the organizational work environment and atmosphere that facilitates creativity. A field study of 320 employees showed that organizational support was positively related to the work environment for knowledge sharing, motivation, procedural justice, and promotion. Further, the work environment plays a mediating role between organizational support and employee creativity. These measures of an organization's environment of procedural justice are related to employees' motivation and knowledge sharing, which predict employees' promotion. (C) 2015 Elsevier Ltd. All rights reserved.
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页码：26 / 35
页数：10
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