Patient safety management from the perspective of nurses

被引:15
|
作者
Francolin, Lucilena [1 ]
Gabriel, Carmen Silvia [2 ]
Bernardes, Andrea [2 ]
Bauer de Camargo Silva, Ana Elisa [3 ]
Paiva Brito, Maria de Fatima [4 ]
Machado, Juliana Pereira [5 ]
机构
[1] Grp Sao Lucas, Ribeirao Preto, SP, Brazil
[2] Univ Sao Paulo, Sch Nursing Ribeirao Preto, Dept Gen & Specialized Nursing, BR-14049 Ribeirao Preto, SP, Brazil
[3] Univ Fed Goias, Fac Nursing, Goiania, Go, Brazil
[4] Univ Sao Paulo, Sch Nursing Ribeirao Preto, BR-14049 Ribeirao Preto, SP, Brazil
[5] Ctr Univ Barao Maua, Fac Nursing, Ribeirao Preto, SP, Brazil
关键词
Patient Safety; Safety Management; Nursing; CROSS-CULTURAL ADAPTATION; ADVERSE EVENTS; CARE;
D O I
10.1590/S0080-623420150000200013
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Objective: To evaluate the actions of patient safety management developed in hospitals, from the perspective of nurses. Method: This is a cross-sectional, descriptive study of the survey type. Participants were seven hospitals, in which seven nurse managers and 49 sector coordinator nurses (n = 56) answered the instrument prepared by the author. Results: The results showed that 100% of hospitals have an adverse event reporting system, 71.4% have a Risk Management Committee and 80% have discussions about the events. There is agreement that these discussions lead to favorable changes for patient safety in the surveyed institutions. The employees' fear of punishment for their faults, and the underreporting of events were the aspects of greatest weakness found. Conclusion: The institutions should develop organizational policies focused on stimulating event notification and on the implementation of measures directed to a non-punitive organizational culture.
引用
收藏
页码:275 / 281
页数:7
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