Cultural Molding, Shielding, and Shoring at Oilco: The Role of Culture in the Integration of Routines

被引:53
|
作者
Bertels, Stephanie [1 ]
Howard-Grenville, Jennifer [2 ]
Pek, Simon [1 ]
机构
[1] Simon Fraser Univ, Beedie Sch Business, Vancouver, BC V6C 1W6, Canada
[2] Univ Cambridge, Cambridge Judge Business Sch, Cambridge CB2 1AG, England
关键词
routines; routine integration; organizational culture; strategies of action; cultural strategies; culture; ORGANIZATIONAL ROUTINES; PRACTICE ADAPTATION; REPLICATION; PERSPECTIVE; IMPLEMENTATION; FLEXIBILITY; TECHNOLOGY; STABILITY; DYNAMICS; ADOPTION;
D O I
10.1287/orsc.2016.1052
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
We explore how organizational culture shapes an organization's integration and enactment of an external routine that is not a cultural fit. Attending to employees' use of culture as a repertoire of strategies of action, we found that the use of familiar cultural strategies of action shaped the routine's artifacts and expectations even before it was performed, a process we call cultural molding. Subsequently, employees drew differently on cultural strategies of action as they performed the routine, generating patterns of workarounds or hindered performances. In response to these patterns, they undertook additional cultural work to either shield their workarounds and protect them from scrutiny or shore up hindered performances. We contribute to the routine dynamics literature by highlighting the effortful cultural work involved in integrating coveted routines, furthering our understanding of routines as truces and the embeddedness of routines.
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页码:573 / 593
页数:21
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