ICT Capabilities and Possibilities in Micro-firms: A Study of Micro-firms in the Aland Islands Archipelago

Regardless of what ICT solutions are planned or proposed, or in what situations ICT is considered, it is important to first have a thorough understanding of the current state of the situation in the organization in question, so as to be able to understand the e-readiness and the challenges that need to be overcome in the adoption process and resource-wise of the organization. In this paper we focus on these issues in micro-firms, which we define as firms having four or fewer workers. The aim of this paper is threefold; i) to make an assessment of the current ICT-capabilities and skills in micro-firms, ii) to see if the micro-firm owners realize potentials that ICT solutions can bring, and iii) assess the adoption process, what is needed for the micro-firms to come from i) to successfully adopting ICT solutions which could enhance the firm operations. To embark upon these aims, we have results from a survey sent to all firms in the Aland Islands archipelago.