A New Approach for the Development of Services for Industrial Product-Service Systems

被引：4

作者：

Haeberle, Dieter ^{[1
]}

Imran, Saed ^{[1
]}

van Husen, Christian ^{[1
]}

Droll, Carsten ^{[1
]}

机构：

[1] Furtwangen Univ, D-78120 Furtwangen, Germany

来源：

PRODUCT-SERVICE SYSTEMS ACROSS LIFE CYCLE | 2016年 / 47卷

关键词：

Service Engineering; Service Parameters;

D O I：

10.1016/j.procir.2016.04.079

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

Cars and machines are developed today based on a selection of specific parameters fulfilling the requirements of targeted customers. However, this approach is not commonly adopted in service engineering. Therefore, this research approach aims to systematically develop a series of service parameters to enhance the effectiveness of industrial service systems for establishing new services. As proposed a combination of these parameters shall fulfill any demand resulting from the requirements analysis. Consequently services can be systematically designed with a tool box of parameters. Furthermore, previously designed services can have demanded adjustment to match the requirements of the new services, based on a reselection of the design parameters. (C) 2016 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license.

引用

页码：353 / 357

页数：5

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