A New Approach for the Development of Services for Industrial Product-Service Systems

被引：4
|
作者：
Haeberle, Dieter [1 ]
Imran, Saed [1 ]
van Husen, Christian [1 ]
Droll, Carsten [1 ]
机构：
[1] Furtwangen Univ, D-78120 Furtwangen, Germany
来源：
PRODUCT-SERVICE SYSTEMS ACROSS LIFE CYCLE | 2016年 / 47卷
关键词：
Service Engineering; Service Parameters;
D O I：
10.1016/j.procir.2016.04.079
中图分类号：
T [工业技术];
学科分类号：
08 ;
摘要：
Cars and machines are developed today based on a selection of specific parameters fulfilling the requirements of targeted customers. However, this approach is not commonly adopted in service engineering. Therefore, this research approach aims to systematically develop a series of service parameters to enhance the effectiveness of industrial service systems for establishing new services. As proposed a combination of these parameters shall fulfill any demand resulting from the requirements analysis. Consequently services can be systematically designed with a tool box of parameters. Furthermore, previously designed services can have demanded adjustment to match the requirements of the new services, based on a reselection of the design parameters. (C) 2016 The Authors. Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license.
引用
收藏
页码：353 / 357
页数：5
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