Team faultlines and upward voice in India: The effects of communication and psychological safety

被引:17
作者
Khan, Nabila [1 ]
Dyaram, Lata [1 ]
Dayaram, Kantha [2 ]
机构
[1] Indian Inst Technol Madras, Chennai, Tamil Nadu, India
[2] Curtin Univ, Bentley, WA, Australia
关键词
Diversity; Faultlines; India; Psychological safety; Team communication; Upward voice; DEEP-LEVEL DIVERSITY; WORK GROUP DIVERSITY; EMPLOYEE VOICE; INFORMATION ELABORATION; DEMOGRAPHIC DIFFERENCES; SOCIAL SELF; BEHAVIOR; PERFORMANCE; SILENCE; ORGANIZATIONS;
D O I
10.1016/j.jbusres.2022.01.009
中图分类号
F [经济];
学科分类号
02 ;
摘要
While voice contributes to improved organizational functioning, employee ideas and opinions can be diverse and at cross-purposes. Despite voice pertinence, there is little scholarly work on how group composition influences members' voice behavior. Drawing on the categorization-elaboration model (CEM) perspective of faultline theory and the value-in-diversity paradigm, we examine the effect of team diversity faultlines on members' upward voice. The research model is tested across two time-lagged studies in India. The results of study 1 reveal that gender diversity strengthens the positive influence of age diversity on team communication. Built on study 1, study 2 demonstrates that team communication mediates the link between team diversity faultlines and upward voice, with psychological safety as a boundary condition. We discuss the findings and implications for theory and practice.
引用
收藏
页码:540 / 550
页数:11
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