e-Enterprise and management course development using strategy formulation framework for vocational education

The proposed strategy formulation (SF) framework, integrates three widely used business management strategic tools and makes use of the Education Criteria 1999 adopted from the Malcolm Baldrige National Quality Award (MBNQA) for strategy development in vocational education. The methodology of the proposed framework used is to conjoin the SWOT matrix with the balanced scorecard (BSC) identifying the four critical successful perspectives. The next step is to analyse the MBNQA Education Criteria 1999 for education performance excellence using quality function deployment (QFD) methodology. This paper presents an illustration in the strategic planning of new curriculum by making use of the proposed framework. The emergence of an information and knowledge-based economy in recent years, coupled with the advancement in Internet technology, has placed a significant emphasis on training of the youngsters in these fields. It is the intention that they can play a vital role in the HKSAR Government's information technology vision and innovation such as the Digital 21 and the Cyberport. They need to create agile, therefore, change-adaptive business processes is the key to success in business world. The ability to reduce cycle-time, to provide high value-added services and to integrate business across many functions and geographical locations through e-Commerce, information technology and knowledge management will, no doubt, provide the competitive edge for any business enterprise in the 21st century. (C) 2003 Elsevier Science B.V. All rights reserved.