Integration of Small and Medium Enterprises for Industry 4.0 in the South African Water Services Sector: A Case Study for Johannesburg Water

The need to develop a framework for Small and Medium Enterprises (SMEs) for Industry 4.0 in the water services sector presents opportunities. This work focuses on available opportunities and the role that can be played by SMEs during the implementation of Industry 4.0 for water services with specific reference to Water Conservation and Water Demand Management (WC/WDM) in the City of Johannesburg. This research highlights the role of institutions of higher learning such as the University of Johannesburg, the role of national departments and technology initiatives together with SMME's. This research presents an approach for delivering technological solutions via SME's in complex large business environments. The results include an outline methodology for successful delivery. The essential definitions and structures for successful industry 4.0 SMME incorporation are detailed.