Knowledge management issues for online organisations: 'Communities of practice' as an exploratory framework

被引:14
作者
Davenport, E [1 ]
机构
[1] Napier Univ, Sch Comp, Edinburgh EH4 1DJ, Midlothian, Scotland
关键词
D O I
10.1108/EUM0000000007077
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Communities of practice have been identified as sites where knowledge is created in organisations. The author reviews studies of situated learning and situated action and suggests that these two activities may characterise the learning process in communities of practice where they are supported by a distinctive 'social' infrastructure. She analyses recent fieldwork in three online communities (a digital library reference service, a virtual enterprise and an online shopping group) to discover to what extent they may be described as communities of practice, and to establish how they support participants' learning.
引用
收藏
页码:61 / 75
页数:15
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