Repertoires of collaboration for common operating pictures of disasters and extreme events

被引:33
作者
Bunker, Deborah [1 ]
Levine, Linda [2 ]
Woody, Carol [3 ]
机构
[1] Univ Sydney, Discipline Business Informat Syst, Sydney, NSW 2006, Australia
[2] Univ Sydney, Discipline Business Informat Syst, Pittsburgh, PA USA
[3] Carnegie Mellon Univ, Inst Software Engn, Pittsburgh, PA 15213 USA
关键词
Common operating pictures; Disaster response; Collaboration; Negotiated arrangements; Extreme events;
D O I
10.1007/s10796-014-9515-4
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Disasters are dynamic, emergent scenarios involving diverse stakeholders in complex decision making and as such, disaster response systems must account for these conditions. We suggest that emergency service agencies should consider supplementing their traditional command and control approaches and common operating pictures (COP), with purposeful collaborative approaches. These would facilitate the generation of common operating pictures incorporating dynamic and emergent characteristics, providing a range of options with which to better respond to disasters. Collaborative management and negotiated integration of information represent a paradigmatic shift in our thinking about disaster response. We have utilized McCann's (1983) Social Problem Solving Negotiated Arrangements (SPS-NA) to highlight problems with conventional approaches during three disaster scenarios. As a result of lessons learned from this analysis we suggest that developing supplementary repertoires of collaboration would have a positive impact on improved COP for effective disaster response outcomes.
引用
收藏
页码:51 / 65
页数:15
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