Workplace ostracism and employee silence in nursing: the mediating role of organizational identification

被引:65
作者
Gkorezis, Panagiotis [1 ]
Panagiotou, Maria [1 ]
Theodorou, Mamas [1 ]
机构
[1] Open Univ Cyprus, Hlth Policy & Planning, Nicosia, Cyprus
关键词
mediation; nurses; nurses' silence towards patient safety; nursing; organizational identification; workplace ostracism; COUNTERPRODUCTIVE WORK BEHAVIORS; CITIZENSHIP BEHAVIOR; PERSONALITY; PERFORMANCE; EXCLUSION; OUTCOMES; CONTEXT; SUPPORT; SAFETY; VOICE;
D O I
10.1111/jan.12992
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
Aims. The aim of this study was to examine the direct and indirect effect, through organizational identification, of workplace ostracism on nurses' silence towards patient safety. Background. Employee silence in nursing has recently received attention in relation to its antecedents. Yet, very little is known about the role of workplace ostracism in generating nurses' silence. Design. A cross-sectional survey was conducted in a public hospital in Cyprus. Method. Data were collected from 157 nurses employed in a public hospital of Cyprus between November 2014-January 2015. To examine the present hypotheses bootstrapping analysis and Sobel test were conducted. Results. Results demonstrated that workplace ostracism has an effect on nurses' silence towards patient safety. Moreover, this effect was partially mediated through organizational identification. Conclusions. Workplace ostracism among nurses significantly affects both nurses' attitude and behaviour namely organizational identification and employee silence.
引用
收藏
页码:2381 / 2388
页数:8
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