Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance

被引:547
作者
Mikalef, Patrick [1 ]
Gupta, Manjul [2 ]
机构
[1] Norwegian Univ Sci & Technol, Dept Comp Sci, Sem Saelandsvei 9, N-7491 Trondheim, Norway
[2] Florida Int Univ, Coll Business, Dept Informat Syst & Business Analyt, Miami, FL 33199 USA
关键词
Artificial intelligence; Firm performance; Organizational creativity; Capability; Resource-based theory; Instrument development; RESOURCE-BASED VIEW; INFORMATION-TECHNOLOGY CAPABILITY; BIG DATA ANALYTICS; COMPETITIVE ADVANTAGE; BUSINESS VALUE; FORMATIVE MEASUREMENT; RESEARCH DIRECTIONS; BEHAVIORAL-RESEARCH; SYSTEMS; MANAGEMENT;
D O I
10.1016/j.im.2021.103434
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Artificial intelligence (AI) has been heralded by many as the next source of business value. Grounded on the resource-based theory of the firm and on recent work on AI at the organizational context, this study (1) identifies the AI-specific resources that jointly create an AI capability and provides a definition, (2) develops an instrument to capture the AI capability of the firms, and (3) examines the relationship between an AI capability and organizational creativity and performance. Findings empirically support the suggested theoretical framework and corresponding instrument and provide evidence that an AI capability results in increased organizational creativity and performance.
引用
收藏
页数:20
相关论文
共 152 条
[1]   Artificial intelligence as digital agency [J].
Agerfalk, Par J. .
EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 2020, 29 (01) :1-8
[2]   Challenges with Label Quality for Supervised Learning [J].
Alonso, Omar .
ACM JOURNAL OF DATA AND INFORMATION QUALITY, 2015, 6 (01)
[3]   CREATIVITY, ARTIFICIAL INTELLIGENCE, AND A WORLD OF SURPRISES [J].
Amabile, Teresa M. .
ACADEMY OF MANAGEMENT DISCOVERIES, 2020, 6 (03) :351-354
[4]   STRATEGIC ASSETS AND ORGANIZATIONAL RENT [J].
AMIT, R ;
SCHOEMAKER, PJH .
STRATEGIC MANAGEMENT JOURNAL, 1993, 14 (01) :33-46
[5]   SOME METHODS FOR RESPECIFYING MEASUREMENT MODELS TO OBTAIN UNIDIMENSIONAL CONSTRUCT MEASUREMENT [J].
ANDERSON, JC ;
GERBING, DW .
JOURNAL OF MARKETING RESEARCH, 1982, 19 (04) :453-460
[6]  
[Anonymous], 1977, EXPLORATORY STUDY CO
[7]  
[Anonymous], 2019, WHY HUM AI SYST RO 3
[8]   Entrepreneurial orientation of SMEs, product innovativeness, and performance [J].
Avlonitis, George J. ;
Salavou, Helen E. .
JOURNAL OF BUSINESS RESEARCH, 2007, 60 (05) :566-575
[9]  
Bagozzi RP, 2011, MIS QUART, V35, P261
[10]   FIRM RESOURCES AND SUSTAINED COMPETITIVE ADVANTAGE [J].
BARNEY, J .
JOURNAL OF MANAGEMENT, 1991, 17 (01) :99-120