Artificial intelligence capability: Conceptualization, measurement calibration, and empirical study on its impact on organizational creativity and firm performance

被引:426
|
作者
Mikalef, Patrick [1 ]
Gupta, Manjul [2 ]
机构
[1] Norwegian Univ Sci & Technol, Dept Comp Sci, Sem Saelandsvei 9, N-7491 Trondheim, Norway
[2] Florida Int Univ, Coll Business, Dept Informat Syst & Business Analyt, Miami, FL 33199 USA
关键词
Artificial intelligence; Firm performance; Organizational creativity; Capability; Resource-based theory; Instrument development; RESOURCE-BASED VIEW; INFORMATION-TECHNOLOGY CAPABILITY; BIG DATA ANALYTICS; COMPETITIVE ADVANTAGE; BUSINESS VALUE; FORMATIVE MEASUREMENT; RESEARCH DIRECTIONS; BEHAVIORAL-RESEARCH; SYSTEMS; MANAGEMENT;
D O I
10.1016/j.im.2021.103434
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Artificial intelligence (AI) has been heralded by many as the next source of business value. Grounded on the resource-based theory of the firm and on recent work on AI at the organizational context, this study (1) identifies the AI-specific resources that jointly create an AI capability and provides a definition, (2) develops an instrument to capture the AI capability of the firms, and (3) examines the relationship between an AI capability and organizational creativity and performance. Findings empirically support the suggested theoretical framework and corresponding instrument and provide evidence that an AI capability results in increased organizational creativity and performance.
引用
收藏
页数:20
相关论文
共 50 条
  • [1] Brand Intelligence: Its Conceptualization, Measurement, and Impact on Firm Performance
    Varmaghani, Maryam
    Zarei, Azim
    Feiz, Davood
    Minbashrazgah, Morteza Maleki
    INTERDISCIPLINARY JOURNAL OF MANAGEMENT STUDIES, 2024, 17 (03): : 875 - 887
  • [2] Examining the impact of artificial intelligence capability on dynamic capabilities, organizational creativity and organization performance in public organizations
    Almheiri, Hamad Mohamed
    Ahmad, Syed Zamberi
    Khalid, Khalizani
    Ngah, Abdul Hafaz
    Journal of Systems and Information Technology, 2025, 27 (01) : 1 - 20
  • [3] Organizational culture, learning capability and firm performance: An empirical study
    Li Dong-qin
    Surname, J. Q.
    Surname, P. M.
    Proceedings of the 2006 International Conference on Management Science & Engineering (13th), Vols 1-3, 2006, : 1406 - 1411
  • [4] Empirical study on the relationship between organizational learning capability and firm performance
    Mao, Jianjun
    Wu, Dekun
    Gao, Junshan
    Beijing Keji Daxue Xuebao/Journal of University of Science and Technology Beijing, 2008, 30 (07): : 820 - 825
  • [5] Artificial Intelligence Capability and Organizational Creativity: The Role of Knowledge Sharing and Organizational Cohesion
    Li, Na
    Yan, Yapeng
    Yang, Yuting
    Gu, Anwei
    FRONTIERS IN PSYCHOLOGY, 2022, 13
  • [6] Organizational Learning Capability and its Impact on Firm Innovativeness
    Onag, A. Ozan
    Tepeci, Mustafa
    Basalp, A. Ayce
    10TH INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE 2014, 2014, 150 : 708 - 717
  • [7] The Impact of Emotional Intelligence and Organizational Identification on Creativity Performance
    Sozbilir, Fikret
    INTERNATIONAL JOURNAL OF ORGANIZATIONAL LEADERSHIP, 2023, 12 (03) : 254 - 268
  • [8] Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility
    Wamba, Samuel Fosso
    INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, 2022, 67
  • [9] IT CAPABILITY AND FIRM PERFORMANCE: CONCEPTUAL MODEL AND EMPIRICAL STUDY
    Cai, Xi
    Yu, Chaoxin
    Wu, Jun
    Li, Ruixue
    PROCEEDINGS OF THE 38TH INTERNATIONAL CONFERENCE ON COMPUTERS AND INDUSTRIAL ENGINEERING, VOLS 1-3, 2008, : 940 - 947
  • [10] Organizational emotional capability, product and process innovation, and firm performance: An empirical analysis
    Akgun, Ali E.
    Keskin, Halit
    Byrne, John
    JOURNAL OF ENGINEERING AND TECHNOLOGY MANAGEMENT, 2009, 26 (03) : 103 - 130