Psychometric properties of the Consumer Emergency Care Satisfaction scale - Tested on persons accompanying patients in emergency department

被引:16
作者
Kristensson, Jimmie [1 ,2 ]
Ekwall, Anna [1 ]
机构
[1] Swedish Inst Hlth Sci, Vardal Inst, S-22100 Lund, Sweden
[2] Lund Univ, Dept Hlth Sci, Lund, Sweden
关键词
consumer satisfaction; emergency nursing; reliability; validity;
D O I
10.1097/01.NCQ.0000324594.22332.9e
中图分类号
R47 [护理学];
学科分类号
1011 ;
摘要
The aim of this study was to investigate construct validity and internal consistency of a modified version of the Consumer Emergency Care Satisfaction Scale used on persons accompanying emergency department patients. The sample comprised 128 persons. The results showed satisfactory reliability, and an exploratory factor analysis revealed 3 factors: caring, teaching, and clinical competence. The modified version of this scale seems feasible and may be a useful tool for measuring satisfaction in persons accompanying patients in the emergency department.
引用
收藏
页码:277 / 282
页数:6
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