E-Healthcare and the Co-Creation Approach: A Critical Perspective

被引:0
|
作者
Toraldo, Maria Laura [1 ]
Mangia, Gianluigi [1 ]
Cicellin, Mariavittoria [1 ]
Tomo, Andrea [1 ]
Galdiero, Caterina [2 ]
机构
[1] Univ Naples Federico II, Dept Econ Management & Inst, Naples, Italy
[2] Univ Naples 2, Dept Econ, Capua, Italy
来源
FROM INFORMATION TO SMART SOCIETY | 2015年
关键词
D O I
10.1007/978-3-319-09450-2_11
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
This paper engages in a reflection on the concept of 'E-health care' by analysing it from the point of view of its value. What is the meaning acquired by the concept of value in this context? And are e-health care platforms able to create value for their patients? The Internet and the IT have incredibly changed how healthcare can be delivered. E-health programs have been, in fact, experimented in order to improve the quality of the care and patient outcomes. The aim of this paper is to understand, how e-healthcare platforms can generate value thanks to the active role of its users. Implications will be discussed and a model of value creation will be developed.
引用
收藏
页码:123 / 134
页数:12
相关论文
共 50 条
  • [31] Destination branding and co-creation: a service ecosystem perspective
    Giannopoulos, Antonios
    Piha, Lamprini
    Skourtis, George
    JOURNAL OF PRODUCT AND BRAND MANAGEMENT, 2021, 30 (01): : 148 - 166
  • [32] Dynamics of wellbeing co-creation: a psychological ownership perspective
    Chen, Tom
    Dodds, Sarah
    Finsterwalder, Jorg
    Witell, Lars
    Cheung, Lilliemay
    Falter, Mareike
    Garry, Tony
    Snyder, Hannah
    McColl-Kennedy, Janet R.
    JOURNAL OF SERVICE MANAGEMENT, 2021, 32 (03) : 383 - 406
  • [33] Co-Creation: Toward a Taxonomy and an Integrated Research Perspective
    Zwass, Vladimir
    INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE, 2010, 15 (01) : 11 - 48
  • [34] Refining Virtual Co-Creation from a Consumer Perspective
    Fueller, Johann
    CALIFORNIA MANAGEMENT REVIEW, 2010, 52 (02) : 98 - 122
  • [35] MEASUREMENT OF VALUE CO-CREATION: A FORMATIVE APPROACH
    Ranjan, Kumar Rakesh
    IDEAS IN MARKETING: FINDING THE NEW AND POLISHING THE OLD, 2015, : 651 - 651
  • [36] Value co-creation in Couchsurfing - the Indonesian host perspective
    Sevisari, Undhan
    Reichenberger, Ina
    INTERNATIONAL JOURNAL OF CULTURE TOURISM AND HOSPITALITY RESEARCH, 2020, 14 (04) : 473 - 488
  • [37] A taxonomy of value co-creation on Weibo - a communication perspective
    Ge, Jing
    Gretzel, Ulrike
    INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2018, 30 (04) : 2075 - 2092
  • [38] Resonant co-creation as an approach to strategic innovation
    Rill, Bryan
    JOURNAL OF ORGANIZATIONAL CHANGE MANAGEMENT, 2016, 29 (07) : 1135 - 1152
  • [39] Value co-creation in service logic: A critical analysis
    Gronroos, Christian
    MARKETING THEORY, 2011, 11 (03) : 279 - 301
  • [40] Value co-creation and technological progression: a critical review
    Zhang, Tingting
    Lu, Can
    Tones, Edwin
    Cobanoglu, Cihan
    EUROPEAN BUSINESS REVIEW, 2020, 32 (04) : 687 - 707