THE POWER OF MOMENTUM: A NEW MODEL OF DYNAMIC RELATIONSHIPS BETWEEN JOB SATISFACTION CHANGE AND TURNOVER INTENTIONS

被引:319
作者
Chen, Gilad [1 ]
Ployhart, Robert E. [2 ]
Thomas, Helena Cooper [3 ]
Anderson, Neil [4 ]
Bliese, Paul D. [5 ]
机构
[1] Univ Maryland, Robert H Smith Sch Business, College Pk, MD 20742 USA
[2] Univ S Carolina, Dept Management, Moore Sch Business, Columbia, SC 29208 USA
[3] Univ Auckland, Dept Psychol, Auckland 1, New Zealand
[4] Brunel Univ, Brunel Business Sch, Uxbridge UB8 3PH, Middx, England
[5] Walter Reed Army Inst Res, Div Psychiat & Neurosci, Silver Spring, MD USA
关键词
ORGANIZATIONAL SOCIALIZATION; UNFOLDING MODEL; COMMITMENT; IMPACT; TIME; ANTECEDENTS; PERFORMANCE; WORK;
D O I
10.5465/AMJ.2011.59215089
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study offers a new theoretical perspective on the unique nature and function of job satisfaction change, or systematic improvement or decline in job satisfaction over time. Using four diverse samples, we show that differences in the extent to which job satisfaction systematically improves or declines account for change in employees' "turnover intentions" left unexplained by absolute (average) levels of job satisfaction. Further, we show that future-oriented work expectations partially mediate this relationship, and organizational tenure moderates the relationship between job satisfaction change and future-oriented work expectations. These findings provide new insights into the dynamic processes leading to turnover decisions.
引用
收藏
页码:159 / 181
页数:23
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