Common antecedent strategies within organizational behavior management: the use of goal setting, task clarification, and job aids

被引:14
作者
Choi, Eunju [1 ]
Johnson, Douglas A. [1 ]
机构
[1] Western Michigan Univ, Dept Psychol, 3700 Wood Hall, Kalamazoo, MI 49008 USA
关键词
Antecedent; goal setting; task clarification; job aids; checklists; GRAPHIC FEEDBACK; CUSTOMER SERVICE; PERFORMANCE FEEDBACK; INCREASE; INTERVENTION; REINFORCEMENT; PRODUCTIVITY; COMPLETION; PRAISE;
D O I
10.1080/01608061.2021.1967834
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Despite organizational behavior management placing a great deal of emphasis on interventions that alter consequences for performance, antecedent interventions play an important role in the practice of our field. Antecedent interventions utilizing variables such as goal setting, task clarification, and job aids are common. Each of these variables are examined in terms of research findings and potential behavioral functions. Being well-versed in such outcomes should inform both researchers and practitioners in their efforts to identify efficient and cost-effective solutions for workplace performance.
引用
收藏
页码:75 / 95
页数:21
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