Validation of the awareness net model for the Australian security investment processes

This study evaluates the appropriateness of an existing collaborative business process model for representation of the collaboration context within the Australian security investment market (ASIM). It is an initial step towards developing knowledge-base system of a management support system for investment decision processes within the ASIM. The three aspects of appropriateness evaluated correspond to the three quality categories namely, syntactic, semantic and pragmatic qualities using the conceptual model quality framework (CMQF) which is based on semiotic theory. An interpretivist case study methodology is adopted using a combination of theory building and sense-making case study strategies. Seven in-depth interviews were conducted in order to assess the above three appropriateness measures by the actors within the ASIM whose roles correspond to those in the awareness model. The study highlighted required modifications to the concept descriptions of the initial version of the model. A modified awareness net was then constructed accordingly. (c) 2006 Elsevier B.V. All rights reserved.