Flying on the clouds: how mobile applications enhance impulsive buying of low cost carriers

被引:16
|
作者
Ku, Edward C. S. [1 ]
Chen, Chun-Der [1 ,2 ]
机构
[1] Natl Kaohsiung Univ Hospitality & Tourism, Dept Travel Management, 1 Songhe Rd, Kaohsiung 81271, Taiwan
[2] Ming Chuan Univ, Dept Business Adm, 130 Jibe Rd, Taipei 111, Taiwan
关键词
Mobile apps; Design credibility; Functional benefit; Hedonic shopping value; Impulse buying; Low cost carriers; WEBSITE USABILITY; SERVICE QUALITY; ONLINE; PURCHASE; LOYALTY; DESIGN; IMPACT; ATTRIBUTES; STRATEGIES; KNOWLEDGE;
D O I
10.1007/s11628-019-00407-3
中图分类号
F [经济];
学科分类号
02 ;
摘要
The goal of this research is to determine how design credibility, functional benefit, hedonic shopping value, and visual appeal affect impulse buying; the model and hypotheses were tested with structural equation modeling. Design credibility encourages passengers to engage in usage of low cost carriers' apps, and the functional benefits play a role of inducing positive emotions in the usage process of apps. Moreover, low cost carriers' apps ambient conditions evoke passengers' emotion and in turn create hedonic shopping value; the overall benefit of the low cost carriers' app will help passengers to increase impulsive purchasing behavior.
引用
收藏
页码:23 / 45
页数:23
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