The link between environmental uncertainty, organizational agility, and organizational creativity in the hotel industry

被引：129

作者：

Darvishmotevali, Mahlagha ^{[1
]}

Altinay, Levent ^{[2
]}

Koseoglu, Mehmet Ali ^{[3
]}

机构：

[1] Near East Univ, Dept Tourism & Hotel Management, Mersin 10, Nicosia 99138, Trnc, Turkey

[2] Oxford Brookes Univ, Fac Business, Oxford OX3 0BP, England

[3] Hong Kong Polytech Univ, Sch Hotel & Tourism Management, Hong Kong, Peoples R China

来源：

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT | 2020年 / 87卷

关键词：

Environmental uncertainty; Creativity; Organizational agility; Managers; Hospitality; Hotels; STRATEGY FORMULATION; INNOVATION; PERFORMANCE; LEADERSHIP; MODEL; CAPABILITIES; ANTECEDENTS; STRESSORS; RESOURCE; BEHAVIOR;

D O I：

10.1016/j.ijhm.2020.102499

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Informed by the confusion theory, this study tests the three main aspects of environmental uncertainty on organizational creativity and extends the moderating model of organizational agility in uncertain environments. The data were collected from 174 managers of five-star hotels. Construct validity and the hypotheses were tested using AMOS 26.0. The findings show that organizational agility moderates the negative impacts of competitive and technological uncertainty on organizational creativity. The results suggest that in highly dynamic and complex environments, organizations must reduce bureaucracy to manage the challenges of uncertainty. Informed by the confusion and contingency theories, this study offers new insights into the relationship between environmental uncertainty, organizational creativity, and organizational agility in the hospitality industry.

引用

页数：9

共 85 条

[1] Impact of ERP systems usage on organizational agility An empirical investigation in the banking sector [J].