This study aimed to understand the psychological process behind employees' knowledge hiding (KH) behaviors in organizations. KH is an intentional act of concealing knowledge when it is requested by a colleague and can lead to counterproductive consequences for the organization. Therefore, this study synthesized previous studies (n = 88) on KH through a systematic literature review. We used the cognitive-motivational-relational (CMR) theory of emotion to create a framework for the studies' findings. Based on the framework, the psychological process behind KH has two stages-personal goal generation and the knowledge-request event appraisal process, each of which contains its own CMR process. In the first stage, an individual's internal and external attributes related to the organization shape their personal goals. In the second stage, an individual appraises the features of a knowledge-request event in terms of both their personal goal and the internal and external attributes that created the goal. If the knowledge request is appraised as harmful for the personal goal, emotion arises and leads to the manifestation of KH. This study contributes to the knowledge management literature as, to our knowledge, it is the first to propose a CMR theory-based framework to understand the overall psychological process behind KH.
机构:
Int Management Inst New Delhi, Dept Org Behav & Human Resource Management, New Delhi, IndiaInt Management Inst New Delhi, Dept Org Behav & Human Resource Management, New Delhi, India
Pradhan, Sajeet
;
Srivastava, Aman
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Int Management Inst New Delhi, New Delhi, IndiaInt Management Inst New Delhi, Dept Org Behav & Human Resource Management, New Delhi, India
Srivastava, Aman
;
Mishra, Dharmesh K.
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机构:
Symbiosis Int Univ, Symbiosis Inst Int Business, Pune, Maharashtra, IndiaInt Management Inst New Delhi, Dept Org Behav & Human Resource Management, New Delhi, India
机构:
Univ S Australia, Sch Informat Technol & Math Sci, Adelaide, SA 5001, AustraliaUniv S Australia, Sch Informat Technol & Math Sci, Adelaide, SA 5001, Australia
Qureshi, Athar Mahmood Ahmed
;
Evans, Nina
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Univ S Australia, Sch Informat Technol & Math Sci, Adelaide, SA 5001, AustraliaUniv S Australia, Sch Informat Technol & Math Sci, Adelaide, SA 5001, Australia
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Seoul Natl Univ, Grad Sch Business, 1 Gwanak Ro, Seoul 151916, South KoreaSeoul Natl Univ, Grad Sch Business, 1 Gwanak Ro, Seoul 151916, South Korea
Rhee, Young Won
;
Choi, Jin Nam
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Seoul Natl Univ, Grad Sch Business, 1 Gwanak Ro, Seoul 151916, South KoreaSeoul Natl Univ, Grad Sch Business, 1 Gwanak Ro, Seoul 151916, South Korea
机构:
Dalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R ChinaDalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China
Riaz, Sidra
;
Xu, Yusen
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Dalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China
Shantou Univ, Sch Business, Shantou 515063, Peoples R ChinaDalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China
Xu, Yusen
;
Hussain, Shahid
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机构:
COMSATS Univ Islamabad, Dept Math, Attock Campus, Islamabad 43600, PakistanDalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China
机构:
Lakehead Univ, Fac Business Adm, Management Informat Syst, Thunder Bay, ON, CanadaLakehead Univ, Fac Business Adm, Management Informat Syst, Thunder Bay, ON, Canada
机构:
Int Management Inst New Delhi, Dept Org Behav & Human Resource Management, New Delhi, IndiaInt Management Inst New Delhi, Dept Org Behav & Human Resource Management, New Delhi, India
Pradhan, Sajeet
;
Srivastava, Aman
论文数: 0引用数: 0
h-index: 0
机构:
Int Management Inst New Delhi, New Delhi, IndiaInt Management Inst New Delhi, Dept Org Behav & Human Resource Management, New Delhi, India
Srivastava, Aman
;
Mishra, Dharmesh K.
论文数: 0引用数: 0
h-index: 0
机构:
Symbiosis Int Univ, Symbiosis Inst Int Business, Pune, Maharashtra, IndiaInt Management Inst New Delhi, Dept Org Behav & Human Resource Management, New Delhi, India
机构:
Univ S Australia, Sch Informat Technol & Math Sci, Adelaide, SA 5001, AustraliaUniv S Australia, Sch Informat Technol & Math Sci, Adelaide, SA 5001, Australia
Qureshi, Athar Mahmood Ahmed
;
Evans, Nina
论文数: 0引用数: 0
h-index: 0
机构:
Univ S Australia, Sch Informat Technol & Math Sci, Adelaide, SA 5001, AustraliaUniv S Australia, Sch Informat Technol & Math Sci, Adelaide, SA 5001, Australia
机构:
Seoul Natl Univ, Grad Sch Business, 1 Gwanak Ro, Seoul 151916, South KoreaSeoul Natl Univ, Grad Sch Business, 1 Gwanak Ro, Seoul 151916, South Korea
Rhee, Young Won
;
Choi, Jin Nam
论文数: 0引用数: 0
h-index: 0
机构:
Seoul Natl Univ, Grad Sch Business, 1 Gwanak Ro, Seoul 151916, South KoreaSeoul Natl Univ, Grad Sch Business, 1 Gwanak Ro, Seoul 151916, South Korea
机构:
Dalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R ChinaDalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China
Riaz, Sidra
;
Xu, Yusen
论文数: 0引用数: 0
h-index: 0
机构:
Dalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China
Shantou Univ, Sch Business, Shantou 515063, Peoples R ChinaDalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China
Xu, Yusen
;
Hussain, Shahid
论文数: 0引用数: 0
h-index: 0
机构:
COMSATS Univ Islamabad, Dept Math, Attock Campus, Islamabad 43600, PakistanDalian Univ Technol, Fac Management & Econ, Dalian 116024, Peoples R China
机构:
Lakehead Univ, Fac Business Adm, Management Informat Syst, Thunder Bay, ON, CanadaLakehead Univ, Fac Business Adm, Management Informat Syst, Thunder Bay, ON, Canada