Healthcare practitioner behaviours that influence unsafe use of hospital information systems

被引：7

作者：

Salahuddin, Lizawati ^{[1
]}

Ismail, Zuraini ^{[2
]}

Hashim, Ummi Rabaah ^{[1
]}

Ismail, Nor Haslinda ^{[1
]}

Raja Ikram, Raja Rina ^{[1
]}

Abdul Rahim, Fiza ^{[3
]}

Hassan, Noor Hafizah ^{[2
]}

机构：

[1] Univ Tekn Malaysia Melaka, Durian Tunggal, Melaka, Malaysia

[2] Univ Teknol Malaysia, Kuala Lumpur, Malaysia

[3] Univ Tenaga Nas, Kajang, Malaysia

来源：

HEALTH INFORMATICS JOURNAL | 2020年 / 26卷 / 01期

关键词：

behaviour; error; health information technology; hospital information systems; patient safety; PHYSICIAN ORDER ENTRY; MEDICATION ERRORS; SAFETY; WORKAROUNDS;

D O I：

10.1177/1460458219833090

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

This study aims to investigate healthcare practitioner behaviour in adopting Health Information Systems which could affect patients' safety and quality of health. A qualitative study was conducted based on a semi-structured interview protocol on 31 medical doctors in three Malaysian government hospitals implementing the Total Hospital Information Systems. The period of study was between March and May 2015. A thematic qualitative analysis was performed on the resultant data to categorize them into relevant themes. Four themes emerged as healthcare practitioners' behaviours that influence the unsafe use of Hospital Information Systems. The themes include (1) carelessness, (2) workarounds, (3) noncompliance to procedure, and (4) copy and paste habit. By addressing these behaviours, the hospital management could further improve patient safety and the quality of patient care.

引用

页码：420 / 434

页数：15

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