How does personality matter? Relating the five-factor model to technology acceptance and use

被引:482
作者
Devaraj, Sarv [1 ]
Easley, Robert E. [1 ]
Crant, J. Michael [1 ]
机构
[1] Univ Notre Dame, Mendoza Coll Business, Dept Management, Notre Dame, IN 46556 USA
关键词
personality; five-factor model; technology acceptance; system use; collaborative technology;
D O I
10.1287/isre.1070.0153
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
The five-factor model (FFM) of personality has been used to great effect in management and psychology research to predict attitudes, cognitions, and behaviors, but has largely been ignored in the IS field. We demonstrate the potential utility of incorporating this model into IS research by using the FFM personality factors in the context of technology acceptance. We propose a dispositional perspective to understanding user attitudes and beliefs, and examine the effect of user personality-captured using the FFM's big five factors-on both the perceived usefulness of and subjective norms toward the acceptance and use of technology. Using logged usage data from 180 new users of a collaborative technology, we found general support for our hypotheses that the FFM personality dimensions can be useful predictors of users' attitudes and beliefs. We also found strong support for the relationships between intention to use and system use.
引用
收藏
页码:93 / 105
页数:13
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