Servant Leadership and Followers Prosocial Rule-Breaking: The Mediating Role of Public Service Motivation

被引：7

作者：

Khan, Naqib Ullah ^{[1
]}

Zada, Muhammad ^{[2
,3
]}

Ullah, Asad ^{[4
]}

Khattak, Afraseyab ^{[4
]}

Han, Heesup ^{[5
]}

Ariza-Montes, Antonio ^{[6
]}

Araya-Castilo, Luis ^{[7
]}

机构：

[1] Cent South Univ, Sch Publ Adm, Changsha, Peoples R China

[2] Henan Univ, Business Sch, Kaifeng, Peoples R China

[3] Alhamd Islamic Univ, Dept Management Sci, Islamabad, Pakistan

[4] Univ Agr, Inst Business & Management Studies, Peshawar, Pakistan

[5] Sejong Univ, Coll Hospitality & Tourism Management, Seoul, South Korea

[6] Univ Loyola Andalucia, Social Matters Res Grp, Cordoba, Spain

[7] Univ Andres Bello, Fac Econ & Negocios, Santiago, Chile

来源：

FRONTIERS IN PSYCHOLOGY | 2022年 / 13卷

关键词：

servant leadership; prosocial rule-breaking; public service motivation; public managers; corona relief tiger force; TRANSFORMATIONAL LEADERSHIP; ORGANIZATIONAL COMMITMENT; ETHICAL CLIMATE; ANTECEDENTS; WORK; PERFORMANCE; EMPLOYEES; OUTCOMES; TRUST;

D O I：

10.3389/fpsyg.2022.848531

中图分类号：

B84 [心理学];

学科分类号：

04 ; 0402 ;

摘要：

This research explores the effect of servant leadership on prosocial rule-breaking (PSRB) and the mediating mechanism of public service motivation (PSM) between the association of servant leadership and PSRB. The said phenomenon is examined in the civil service context of Pakistan during the continuing crises of the COVID-19 pandemic, a situation where the traditional civil service policy and rule system has become highly complicated for passionate employees' service performance and efficiency, and where servant leadership has received greater attention for inspiring the attitudinal and behavioral outcomes of frontline workers during the pandemic. Data were collected from 546 frontline workers of the corona relief tiger force. The findings of the study revealed that servant leadership has a significant effect on PSRB and PSM, and that PSM significantly promotes PSRB. The results also revealed that servant leadership has a significant impact on PSRB via engendering PSM.

引用

页数：11

共 50 条

[1] Public Service Motivation and Prosocial Rule-Breaking: An International Vignettes Study in Belgium, Germany, and the Netherlands
Weissmueller, Kristina S.
De Waele, Lode
van Witteloostuijn, Arjen
REVIEW OF PUBLIC PERSONNEL ADMINISTRATION, 2022, 42 (02) : 258 - 286
[2] Servant leadership and employee prosocial rule-breaking: The underlying effects of psychological safety and compassion at work
Khan, Naqib Ullah B.
Zada, Muhammad B.
Estay, Christophe B.
PLOS ONE, 2023, 18 (04):
[3] How servant leadership nurtures knowledge sharing The mediating role of public service motivation
Luu Trong Tuan
INTERNATIONAL JOURNAL OF PUBLIC SECTOR MANAGEMENT, 2016, 29 (01) : 91 - 108
[4] Servant leadership and work performance of public servants: Exploring the mediating role of public service motivation and job satisfaction
Liu, Wei
Zhao, Lianrong
JOURNAL OF PSYCHOLOGY IN AFRICA, 2022, 32 (04) : 334 - 339
[5] SERVANT LEADERSHIP AND FOLLOWER JOB PERFORMANCE: THE MEDIATING EFFECT OF PUBLIC SERVICE MOTIVATION
Schwarz, Gary
Newman, Alexander
Cooper, Brian
Eva, Nathan
PUBLIC ADMINISTRATION, 2016, 94 (04) : 1025 - 1041
[6] Prosocial rule-breaking: a systematic literature review
Malik, Lubna Rashid
Mishra, Madhurima
JOURNAL OF HOSPITALITY AND TOURISM INSIGHTS, 2024, 7 (02) : 763 - 782
[7] Prosocial rule-breaking to help coworker: Nature, causes, and effect on service performance
Shum, Cass
Ghosh, Ankita
Gatling, Anthony
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2019, 79 : 100 - 109
[8] Public Service Motivation in a Work Group: Role of Ethical Climate and Servant Leadership
Shim, Dong Chul
Park, Hyun Hee
PUBLIC PERSONNEL MANAGEMENT, 2019, 48 (02) : 203 - 225
[9] Transformational Leadership and Project Success: A Mediating Role of Public Service Motivation
Fareed, Muhammad Zeeshan
Su, Qin
ADMINISTRATION & SOCIETY, 2022, 54 (04) : 690 - 713
[10] SPIRITUALITY, MORAL CONVICTION, AND PROSOCIAL RULE-BREAKING IN HEALTHCARE
Asadullah, Muhammad Ali
Fayyaz, Ifrah
Amin, Rizwana
RAE-REVISTA DE ADMINISTRACAO DE EMPRESAS, 2019, 59 (01): : 3 - 15

← 1 2 3 4 5 →