Funder demands for quality management in the non-profit sector: challenges and responses in a non-profit infrastructure network

被引：6

作者：

Morris, Tila ^{[1
]}

Ogden, Susan M. ^{[1
]}

机构：

[1] Glasgow Caledonian Univ, Dept Management, Glasgow G4 0BA, Lanark, Scotland

来源：

PUBLIC MONEY & MANAGEMENT | 2011年 / 31卷 / 02期

关键词：

FOR-PROFIT; PERFORMANCE;

D O I：

10.1080/09540962.2011.560703

中图分类号：

C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;

摘要：

External pressure by funders can be a catalyst for a more proactive and strategic approach to quality management in the non-profit sector, however it can also lead to cynical responses which do little to promote learning and improvement. This case study of a national infrastructure organization that supports a network of local non-profit organizations provides insight into the attitudes and challenges that can arise from such external, top-down pressure.

引用

页码：99 / 106

页数：8

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