Changes in Consumers' Purchase Patterns as a Consequence of the COVID-19 Pandemic

被引:87
作者
Valaskova, Katarina [1 ]
Durana, Pavol [1 ]
Adamko, Peter [2 ]
机构
[1] Univ Zilina, Fac Operat & Econ Transport & Commun, Dept Econ, Univ 1, Zilina 01026, Slovakia
[2] Univ Zilina, Dept Quantitat Methods & Econ Informat, Fac Operat & Econ Transport & Commun, Univ 1, Zilina 01026, Slovakia
关键词
COVID-19; pandemic; consumer behavior; purchase patterns; shopping habits; PLS-SEM; BEHAVIOR; RECOMMENDATION; IMPACT;
D O I
10.3390/math9151788
中图分类号
O1 [数学];
学科分类号
0701 ; 070101 ;
摘要
The current COVID-19 pandemic has affected every aspect of consumer behavior-their expenses, investments, and financial reserves, as well as their financial and social wellbeing. As a consequence of different restrictions, consumers and their shopping patterns have changed significantly; thus, the factors that influence new purchase patterns need to be identified to help traders, retailers, and marketers develop appropriate strategies to respond to crucial consumer changes in the market. A categorical analysis (Pearson's chi-square test) and correspondence analysis (simple and multivariate) were applied to a sample of 425 Slovak respondents to reveal the most important factors impacting consumers' financial situations, as well as the effects on the maintenance of new shopping habits established during the pandemic period. The results revealed that consumers' income, age, and sector of occupation play important roles in the context of new shopping patterns. These findings are in agreement with other global studies, confirming both the worldwide impact of the pandemic on consumer behavior and the importance of national studies on consumer shopping behavior in order for state authorities, traders, marketers, and entrepreneurs to be able to take necessary measures.
引用
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页数:17
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