A Network of Time-Varying Many-Server Fluid Queues with Customer Abandonment

被引:33
作者
Liu, Yunan [1 ]
Whitt, Ward [1 ]
机构
[1] Columbia Univ, Dept Ind Engn & Operat Res, New York, NY 10027 USA
关键词
Customer abandonment; Deterministic fluid model; Many-server queues; Non-Markovian queues; Queueing networks; Queues; Time-varying arrivals;
D O I
10.1287/opre.1110.0942
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
To describe the congestion in large-scale service systems, we introduce and analyze a non-Markovian open network of many-server fluid queues with customer abandonment, proportional routing, and time-varying model elements. Proportions of the fluid completing service from each queue are immediately routed to the other queues, with the fluid not routed to one of the queues being immediately routed out of the network. The fluid queue network serves as an approximation for the corresponding non-Markovian open network of many-server queues with Markovian routing, where all model elements may be time varying. We establish the existence of a unique vector of (net) arrival rate functions at each queue and the associated time-varying performance. In doing so, we provide the basis for an efficient algorithm, even for networks with many queues.
引用
收藏
页码:835 / 846
页数:12
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