Knowledge Management and Electronic Health Record Facilitate Clinical Support to Improve Healthcare Quality

Background, Purpose & Methodology-Even though Healthcare (HC) is an expensive investment, its quality suffers today, due to lacking evidence-based clinical decision support (CDS) during patient-care. This theoretical research examines thoughts on knowledge management (KM), electronic health record (EHR), decision support system (DSS), clinical practice guidelines (CPCs) and ontologies to narrow the decision-making gap. Findings & Research limitations This paper develops a pragmatic and strategically viable conceptual grounded in theory architecture model that needs testing in a real/simulated and transcultural HC environments. This model illustrates how ERR and KM facilitate DSS to effectively facilitate decisions making or CDS. Practical implications & Originality/Value The expressed harmonious relation between KM and EHR is a relation that is under researched and hence a soft area of KM. Its absence is the reason for the costly medical errors that continue to raise HC costs today.