A Study of User Experience for Enterprise Applications

被引:0
|
作者
Lee, Jamie [1 ]
Jwo, Jung-Sing [2 ]
机构
[1] Digiwin Software Co, Res & Dev Div, Shanghai, Peoples R China
[2] Tunghai Univ, Dept Comp Sci, Taichung, Taiwan
来源
INTELLIGENT SYSTEMS AND APPLICATIONS (ICS 2014) | 2015年 / 274卷
关键词
user experience; enterprise applications; usability; metrics;
D O I
10.3233/978-1-61499-484-8-2181
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Enterprises are starting to realize the potential of good user experience in enterprise applications. Somehow they do not know what and how to adopt to pursue lower turnover rates, less training time and more satisfaction among their users. The study of this research proposes essential usability metrics to identify good user experience for enterprise applications. Under a long-term observation, we also discover some problems that may help enterprises discover the nature of metrics while application undergoes a measurement.
引用
收藏
页码:2181 / 2184
页数:4
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