Expectation and Experience: Passenger Acceptance of Autonomous Public Transportation Vehicles

被引：56

作者：

Eden, Grace ^{[1
]}

Nanchen, Benjamin ^{[1
]}

Ramseyer, Randolf ^{[1
]}

Evequoz, Florian ^{[1
,2
]}

机构：

[1] Univ Appl Sci Western Switzerland, HES SO, CH-3960 Sierre, Switzerland

[2] Univ Fribourg, CH-1700 Fribourg, Switzerland

来源：

HUMAN-COMPUTER INTERACTION - INTERACT 2017, PT IV | 2017年 / 10516卷

关键词：

Autonomous vehicles; Public transportation; Human-machine interaction; Passenger acceptance; Fieldwork;

D O I：

10.1007/978-3-319-68059-0_30

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

Passenger acceptance is a key factor for the successful integration, uptake and use of autonomous vehicles (AVs) in the domain of public transportation. Especially knowing opinions and attitudes around safety, comfort and convenience. We discuss a pilot study conducted as part of a larger research project where AVs are being tested to transport members of the general public on a specified route with designated stops. We present preliminary findings of fieldwork conducted where people were asked their opinions and attitudes both before and after riding on an AV shuttle as a passenger for the first time. This allows us to compare user expectation beforehand with actual experience afterwards.

引用

页码：360 / 363

页数：4