Workplace bullying, burnout and resilience amongst perioperative nurses in Australia: A descriptive correlational study

被引:22
|
作者
Lang, Melanie [1 ,2 ]
Jones, Lee [1 ,3 ,4 ]
Harvey, Clare [2 ]
Munday, Judy [5 ,6 ]
机构
[1] Queensland Univ Technol, Sch Publ Hlth & Social Work, Brisbane, Qld 4000, Australia
[2] Cent Queensland Univ, Sch Nursing Midwifery & Social Sci, Townsville, Qld, Australia
[3] Queensland Univ Technol, Res Methods Grp, Brisbane, Qld, Australia
[4] Queensland Univ Technol, Ctr Healthcare Transformat, Brisbane, Qld, Australia
[5] Queensland Univ Technol, Sch Nursing, Ctr Healthcare Transformat, Kelvin Grove, Qld, Australia
[6] Univ Agder, Fac Hlth & Sports Sci, Grimstad, Norway
关键词
bullying; burnout; cross-sectional; perioperative nursing; resilience; HEALTH; RESOURCES; CONFLICT;
D O I
10.1111/jonm.13437
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Aim This study aimed to investigate workplace bullying and explore correlations between bullying, burnout and resilience amongst perioperative nurses in Australia. Background Workplace bullying in perioperative nursing involves verbal, physical and psychological violence. However, no prior studies have measured Australian perioperative nurses' experiences of workplace bullying nor sought to understand if there is a relationship with burnout and resilience. Methods A descriptive correlational study was conducted utilizing an online survey incorporating four validated instruments. Descriptive statistics and regression models analysed workplace bullying, burnout and resilience. Results Over half of perioperative nurses (n = 158/257, 61%) were exposed to workplace bullying. Consequences included fatigue and exhaustion (n = 129/192, 67%), anxiety (n = 123/192, 64%) and sleeplessness (n = 121/192, 63%). Organisational processes (r = .458, p < .001), bullying acts (r = .289, p < .001) and avoidance and withdrawal at work (r = .440, p = .001) increased burnout. Psychosocial distress (r = -.216, p < .001) was associated with decreased resilience. Conclusions Workplace bullying is a persistent issue with negative impacts upon burnout, resilience and well-being. Implications for Nursing Management The psychological well-being of employees can be prioritized by establishing and maintaining an organisational climate of psychosocial safety, thereby inhibiting the potential of bullying to manifest and positively influencing employee well-being to help promote workplace engagement, productivity and reduced burnout.
引用
收藏
页码:1502 / 1513
页数:12
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