What Factors Do Really Influence the Level of Technostress in Organizations?: An Empirical Study

Technostress is important fallout of the inevitable use of ICTs in organizations and illustrates the bivalent nature of their organization influence. In this research, we studied the influence of innovation culture, self-efficacy, and task complexity on technostress. In addition, we examined moderating effect of literacy facilitation in influencing the relationship between task complexity and technostress. The data for this research were collected from 98 employees of Korean companies. The results indicated that innovation culture influenced technostress negatively while task complexity had positive effect on technostress. However, we found an insignificant relationship between self-efficacy and technostress. The result also showed a negative moderating effect of literacy facilitation in influencing the relationship between task complexity and technostress. Additional discussion and implications of the empirical findings are discussed in this paper.