Why should I share knowledge with others? A review-based framework on events leading to knowledge hiding

被引:137
|
作者
Anand, Amitabh [1 ]
Centobelli, Piera [2 ]
Cerchione, Roberto [3 ]
机构
[1] Univ Cote Azur, SKEMA Business Sch, GREDEG, Valbonne, France
[2] Univ Naples Federico II, Dept Ind Engn, Naples, Italy
[3] Univ Naples Parthenope, Dept Engn, Naples, Italy
关键词
Knowledge sharing; Knowledge hiding; Knowledge hoarding; Knowledge withholding; WITHHOLDING KNOWLEDGE; ABUSIVE SUPERVISION; MODERATING ROLE; MEDIATING ROLE; BEHAVIOR; ANTECEDENTS; MANAGEMENT; RESOURCES; EMPLOYEES; HIDE;
D O I
10.1108/JOCM-06-2019-0174
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Purpose The significance of managing and sharing employee knowledge for successful organizational change, innovation, and for sustainable advantage has indeed been suggested by research since the last few decades. Despite numerous attempts to foster the sharing of knowledge in organizations, employees may not always be willing to share knowledge attributed due to personal beliefs or situational constraints leading to hiding of knowledge. This article provides a theoretical basis by identifying and illustrating the present and the possible myriad of knowledge hiding (KH) events by employees within organizations. Design/methodology/approach Drawing literature from numerous sources, this paper adopts synthesis and provides a review of the literature and proposes framework. Findings This paper identifies six broad drivers which may lead to KH, including: driven by situation explain the reason for unintentional hiding as a result of performance and competition leads to individual to have a motive to hide knowledge, driven by psychological ownership leads to controlled hiding, driven by hostility and abuse by employees or managers leads to victimized hiding and lastly driven by identity and norms leads to favoured hiding. Furthermore, this study uncovers three potential future events, which need managerial attention: negative reciprocity, influenced disengagement and perceived disengagement. Originality/value This paper also offers new insights to managers to understand the present events and foresee the possible reasons about the KH behaviour and how they can strategize to reduce these events and undergo organizational change.
引用
收藏
页码:379 / 399
页数:21
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