How Are Destination Image and Travel Intention Influenced by Misleading Media Coverage? Consequences of COVID-19 Outbreak in China

被引:35
作者
Yang, Shaohua [1 ,2 ]
Isa, Salmi Mohd [1 ]
Ramayah, T. [3 ]
机构
[1] Univ Sains Malaysia, Grad Sch Business, George Town, Malaysia
[2] Univ Glasgow, Adam Smith Business Sch, Glasgow G12 8QQ, Lanark, Scotland
[3] Univ Sains Malaysia, Sch Management, George Town, Malaysia
关键词
COVID-19; Outbreak; Misleading Media Coverage; Country Image; Destination Image; Travel Intention; COUNTRY IMAGE; SOCIAL MEDIA; GLOBAL MORTALITY; VISIT INTENTION; MODEL; TOURISM; REVISIT; IMPACT; INVOLVEMENT; MOTIVATION;
D O I
10.1177/0972262921993245
中图分类号
F [经济];
学科分类号
02 ;
摘要
Although the constructs of country image and destination image are useful in predicting tourists' travel intentions as evidenced by prior research, less academic attention has been paid to the role of the media in tourism literature, especially to negative or misleading media coverage. Due to the 2019 novel coronavirus (COVID-19) outbreak in Wuhan city, China has been declared a public health emergency of international concern by the World Health Organization. Since then, the widespread disease has filled major international media channels. However, a large proportion of media coverage surrounding COVID-19 has negatively affected China's destination image and potential visitors' travel intentions due to headlines such as 'Chinese virus pandemonium'. Such language may diminish tourists' intentions to visit China and tarnish the country's image. By proposing an image model, we delineate a direct association between China's country image, destination image, and travel intention in this article. We further consider misleading media coverage as a moderating role in this relationship. Academic and practical implications are also discussed based on the proposed framework.
引用
收藏
页码:80 / 89
页数:10
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