Modeling and Analysis of E-Visits in Primary Care

被引：0

作者：

Zhong, Xiang ^{[1
]}

Li, Jingshan ^{[1
]}

Bain, Philip A. ^{[2
]}

Musa, Albert J. ^{[2
]}

机构：

[1] Univ Wisconsin, Dept Ind & Syst Engn, Madison, WI 53706 USA

[2] Dean Hlth Syst, Madison, WI 53716 USA

来源：

2015 INTERNATIONAL CONFERENCE ON AUTOMATION SCIENCE AND ENGINEERING (CASE) | 2015年

关键词：

Primary care; e-visit; queueing model; patient flow; length of stay; HEALTH-CARE; IMPACT; MANAGEMENT;

D O I：

暂无

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

Many healthcare organizations have introduced e-visits to provide patient-physician communication through securing messages. E-visits can lead to significant savings with improved access to care, increased provider efficiency and patient satisfaction. In this paper, we introduce a quantitative model to study e-visits in primary care clinics. Analytical formulas to evaluate the system performance of primary care operation with e-visit are derived. System properties are investigated and comparisons of different operation policies between office and e-visits are carried out.

引用

页码：955 / 960

页数：6

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