A New Mobility Era: Stakeholders' Insights regarding Urban Air Mobility

Urban Air Mobility (UAM) constitutes a future aerial mobility alternative, which concerns the use of electric and autonomous aerial vehicles for transporting people throughout a planned network of vertiports. To materialize UAM, several actors of the air and urban transport ecosystem play a vital role. This paper describes the insights gathered from 32 key stakeholders around the world to present and frame the key aspects for the future implementation of UAM. The participants include representatives from the UAM industry such as airports, airlines, aviation consulting companies, academia, and authorities. The data collection encompasses various key research areas, covering topics such as UAM strengths, weaknesses, opportunities and risks, requirements for implementation, concept integration in the existing transport system, specific use cases, business models, and end-user segments. The research aims at setting up the stakeholder scene and expanding the current literature for UAM by engaging key decision makers and experts towards shaping the new mobility era. The results demonstrate that ensuring certification standards for UAM fleets and updating the current legal and regulatory framework are the main prerequisites for UAM's realization. In addition, the usage of UAM for transporting cargo or for air ambulance services are the most mature business models for the coming decade.