Innovations in Shopper Marketing: Current Insights and Future Research Issues

被引:201
作者
Shankar, Venkatesh [1 ]
Inman, J. Jeffrey [2 ]
Mantrala, Murali [3 ]
Kelley, Eileen
Rizley, Ross
机构
[1] Texas A&M Univ, Mays Business Sch, College Stn, TX 77843 USA
[2] Univ Pittsburgh, Katz Sch Business, Pittsburgh, PA 15260 USA
[3] Univ Missouri, Trulaske Coll Business, Columbia, MO 65211 USA
关键词
Shopper behavior; Multichannel marketing; In-store marketing; Retailer; Manufacturer; MULTICHANNEL CUSTOMER MANAGEMENT; CATEGORY; PROMOTIONS; ONLINE;
D O I
10.1016/j.jretai.2011.04.007
中图分类号
F [经济];
学科分类号
02 ;
摘要
Shopper marketing refers to the planning and execution of all marketing activities that influence a shopper along, and beyond, the entire path-to-purchase. from the point at which the motivation to shop first emerges through to purchase. consumption. repurchase, and recommendation. The goal of shopper marketing is to enable a win-win-win solution for the shopper-retailer-manufacturer. Shopper marketing has emerged as a key managerial practice among manufacturers and retailers, who are eagerly embracing innovations in the different aspects of shopper marketing.. We review current and potential innovations in shopper market km We identify the managerial challenges to achieving new win-win-win solutions among shoppers. manufacturers. and retailers in shopper marketing and outline future scenarios and research issues related to these challenges. (C) 2011 New York University. Published by Elsevier Inc. All rights reserved.
引用
收藏
页码:S29 / S42
页数:14
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